What's New in Training

Whether it's training in Sales, Management, Personal Development or Customer Service, Ron Pollak Training will provide you with the best training solution you will find.

Introducing Ron Pollak Training

Ron Pollak Training’s mission is to be Australia’s most innovative and results-oriented training company. With over 25 years of experience in training, we offer the highest quality curriculum tailored in Australia for Australian business conditions, based on the best from both the USA and UK, as well as locally developed courses.

Operating in Sydney and Melbourne, Ron Pollak Training offers open, publicly-scheduled courses, where your staff can learn in the company of people from other businesses. Our trainers also travel around Australia and overseas to deliver specially designed, in-company courses, targeted towards achieving specific objectives.

25 years of training means that we know a great deal about making training effective. Being truly results-oriented, Ron Pollak Training focuses its efforts on maximising the transfer of learning from the classroom to the workplace. This is achieved through providing continuously-useful course notes, forms and memorable business models. Our trainers bring the theory to life, as they are truly business-experienced.

The most unique feature of our training is our Action Planning process. No other training company works as hard as we do with Action Planning. It starts with a ‘right delegate, right course’ process, where we speak to each delegate before the course. On a course we use each and every topic break to create reflection time so that post course activities can be identified. Each learner works on actions at this time that he/she will do after the course.

We know this process works because we meet with each and every person after the course, along with his/her manager, to see what changes have resulted from the training session and what this has meant in terms of personal gains for the individual and for his/her organisation.

Ron Pollak

Ron Pollak has a management philosophy that businesses flourish when there is a team at the helm that accepts its responsibility to build profits; long-term, sustainable profits through hard work, innovation and the highest degree of customer service. He is passionate about the need for Australian organisations to continually improve their ability to learn.

In 25 years of training Ron has seen a great deal of change. Ron started his business career with Deloitte & Touche, working through the traditional fields of accounting, audit and tax, before moving into management consulting. With the arrival of the IBM PC on Australian shores the consulting business Ron founded turned to PC training. Over the next 18 years “Pollak Partners” became the leader in computer training, with offices around Australia. That business continues with his name and remains a leader in computer training.

In 2001, Ron acquired the rights to TACK International courseware. This was the launching point for Ron Pollak Training’s Personal Development, Management, Sales and Customer Service curricula. New courses are consistently being introduced with a major release occurring in January 2007 and again in 2009 to map our courses to the Australian Qualifications Framework,.

DiSC & Everything DiSC®

Over the past couple of years I have become an advocate of the DiSC psychometric tool. DiSC provides a straightforward structure for understanding oneself, then using this to understand others. Sure, there are more powerful tools, but with power comes complexity. DiSC is easier to use as it is readily understood across the span of almost every organisation.

Now, there is even more insightful than the much-loved DiSC Classic. The Everything DiSC Profile plots behavior style results on the DiSC map model, using the concepts of styles and intensity.

The Everything DiSC family includes:

• Everything DiSC WorkPlace Profiles
• Everything DiSC Management Profiles
• Everything DiSC Sales Profiles

They are available from us with or without attending a training course. The costs are:

DISC Classic V2.0 $95
Everything DISC WorkPlace Profiles $145
Everything DISC Management Profiles $235
Everything DISC Sales Profiles $235

New and Improved

In addition to our normal programs we are now working with Enrich Training RTO (31433) to offer three nationally recognised qualifications. Tailoring is available for in-company, customised programs.

CERTIFICATE IV in FRONTLINE MANAGEMENT BSB40807

Leadership, communication and organisational skills are all essential components of successful business management. Frontline Managers need to be able to manage both their own performance and that of their employees. The Certificate IV Frontline Management course is designed to help people in management positions enhance their skills in managing people and projects. It will also help them develop their communication skills, assisting them with the coaching their staff and helping them implement continuous improvement procedures.

CERTIFICATE IV in BUSINESS SALES BSB40607

This qualification reflects the role of individuals who use well-developed business sales skills and a broad knowledge base in a wide variety of business sales context. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others however they typically report to a more senior business sales practitioner.

CERTIFICATE IV in BUSINESS ADMINISTRATION BSB40507

In business today, many successful managers owe their success down to what they learnt while they were ‘doing their MBA’. A Master of Business Administration is regarded as one of the top qualifications available in business. It’s a qualification that indicates that the bearer has well-developed management skills and a broad knowledge base in a wide variety of contexts. A CBA, Certificate IV in Business Administration reflects the role of individuals who use their well-developed administrative skills and broad knowledge base in a variety of contexts.

Why we offer these qualifications

This is an email that we received from one of our clients; a client that has been a driving force in our move towards mapping our courses to a standard Certificate IV qualification.

"We have been doing traineeships for years. Cert 3 and 4 in customer contact and FLM. Many of the people who have been on your programs have been through the lot or still doing FLM.

We are keenly looking to change the content/facilitation of the training. There is a general feeling between my manager and me that the content looks boring and is boring. We would like to see more of the type of training you get in "fee for service" like your organisation does but linked into modules that have a qualification too. It was only last week my manager and I were saying that if a company like yours was able to offer your quality for this training it would be terrific.

I hope for your sake that you are able to bring up the standard and quality of the traineeship modules to meet what you already do and not find yourselves being dragged back to the very Govt type tick box methodology (boring handouts) that seems to be around in traineeships.

What we want is to do a traineeship (for those interested) but show that the sessions are exciting, interesting, modern, fun and so you are getting a qualification and learning new things. I see your type of facilitation calling the program - Our Company Name - Cert/ Diploma in ????? where it has your flair, it's in line with a qualification that is also nationally accepted.

Sincerely,

Ron Pollak

We are taking bookings for these qualifications. For eligible applicants the training can attract Government Funding up to $4,000. (See note below.) In Sydney it is possible to obtain funding for any of these three qualifications. Sorry Victorian readers. You are currently covered for this funding with Certificate IV in Business Administration..

Note: Cert IV Frontline Management is run under the auspices of RTO Enrich Training (31433)

Download: Click here to view our Course Brochure!

 

About Us

Ron Pollak Training offers you the best in Sales training, Management training, Personal Development and Customer Service courses.

Our courses are developed locally from the best business ideas collected from Australia and around the world. We are constantly tailoring them for Australian business conditions. The courses we run for you will be practical, interactive, content rich, with easy to learn and recall lessons.

Our trainers bring the theory to life, as they are truly business-experienced, formally accredited in training and amongst the best communicators in our industry.

We currently run open training courses in Sydney and Melbourne and tailored in-company training Australia-wide.

Call us today on 1300 POLLAK for information.