Action Planning

Why we are different

Because we conduct Post Training Course Assessments for each delegate, with their manager, we are seeing people changing. We are learning that people are moving to higher levels of performance, finding they are even more motivated, and that they are actually enjoying their work more than they did before the training. Perhaps it is not just the training. They are receiving easily given, positive reinforcement for their post course performance from their management and their peers.

Management is very pleased with our new Right Delegate, Right Course process. Of course there are no guarantees when people are involved, however it is the absolute best preparation that a delegate can receive. How important is it that your staff go into a training course with the right frame of mind? That's why we conduct pre-course interviews with delegates and managers to discuss individual goals, go through the course outline and ensure it is relevant for both the delegate and the business

Commitment

Action Planning is integral to capturing commitment to action while the delegate is on the training course. Each delegate, throughout the course, prepares a list of what they plan to do after the course. The list is to be shared with their manager, with a full list of useful and practical actions demonstrating the quality of our training.

Process

Each Action Planning Form becomes the ideal coaching tool that the delegate and his/her manager can use to reinforce the lessons covered, long after the formal part of the training has ended. We know this because meet with delegates and their managers 4-6 weeks after the training and see the effectiveness it has had.