Certificate IV in Frontline Management

Leadership, communication and organisational skills are all essential components of successful business management. Frontline Managers need to be able to manage both their own performance and that of their employees. The Certificate IV Frontline Management course is designed to help people in management positions enhance their skills in managing people and projects. It will also help them develop their communication skills, assisting them with the coaching their staff and helping them implement continuous improvement procedures.

Tailoring is available for in-company, customised programs.

Course Content

A total of 10 units are required to complete this qualification.

Training Coures

These units are available as components of our publicly-scheduled training courses. Participants will attend the following courses over a 12 to 24 month timeframe to complete this qualification.

Courses marked as Recommended are not part of this qualification and are charged separately.
Courses marked with an asterisk (*) assume basic knowledge in this field.
Courses marked with a 'hash sign' (#) require the participant to have completed a DISC Behaviour Profiling Survey. This is provided free as part of our Personal Development course. Alternatively, the DISC Behaviour Profiling Survey is provided by Ron Pollak Training at an additional cost of $95.
1Ron Pollak Training delivers Certificate IV in Business Administration BSB40507 under the auspices of Enrich Training, a Registered Training Organisation (31433).

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