Information Management - Essentials

Course Duration: 1 Day

The ever-increasing pace of technological change has made organisations seriously examine the way they manage their information. There is certainly a need to manage electronic records including emails, intranets and web pages. Yet, this course is not about technology. It's about how managers collect, collate, analyse and store information, so that it's useful and available when it's needed. It's true, technology plays its part. This course is provides a basic understanding of management Information systems concepts.

Managers use information to analyse performance and then monitor it to see whether plans will be achieved, or whether changes need to be made. Salespeople use information to analyse customers, markets, products opportunities, sales activity and so on.

World Class Training

You cannot lead if you don’t have information. Similarly, you cannot sell if you don’t have information. Managing in the current climate is definitely made more difficult as the speed of change is greater than ever before. The need is for new ways of capturing information.

In the movie Wall Street, the anti-hero Gordon Gekko’s (Michael Douglas) success comes from the information he receives. Information is the commodity that gives Bud Fox, played by Charlie Sheen, the entry point into Gordon Gekko’s world. The lesson for us is that information, used well is critical to business success.

You can manage people better if you are fully armed with information. You can sell more effectively when you are informed. This course provides participants with the information to improve their ongoing performance.

Learning Outcomes

On this one-day course you will cover Implement Workplace Information System BSBINM401A, a unit of Certificate IV in Frontline Management BSB40807* and a unit of the management stream of Certificate IV in Business Administration BSB40507*.

These outcomes are:

• Understanding the "power of information"
• Developing skills in collecting, collating, analysing and reporting information
• Plan to reproduce information in the most useful forms for analysis
• Predict challenges by using information effectively
• Appreciate what’s involved in developing Management Information Systems

Who Will Benefit

This course is designed for frontline managers and sales professionals. While no prior knowledge or skills in presenting is required basic English literacy is expected. It is an excellent course for anyone whose work involves addressing meetings or making presentations to groups. The training is equally suitable for experienced and inexperienced speakers, and the techniques taught cater for both formal and informal occasions, and for both small and large audiences.

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