Leading and Managing Generations in the Workplace
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This course covers knowledge and skills for managing generational diversity in the workplace. It is essential for any manager who oversees staff of varying age groups.
World Class Training
Today's workplace is a "melting pot" of diversity. Obvious examples of diversity can include ethnicity or religion. However another major example, and one that should receive more attention than it currently does, is generational diversity. People from different generations have unique needs, different preferences and diverse work styles. This course covers principles and techniques for managing different generations in the workplace to maximise the performance of all.
Learning Outcomes
- Identifying the Generations
- What has influenced each Generation?
- Understanding what they want in the work place
- Understanding Human Behaviour and Motivation
- Motivation and Communicating with each Generation
- Attracting and Retaining Gen X,Y and Baby Boomers
- Building a Multi Generational Workplace
- Managing Diversity in the workplace
Who Will Benefit
Any supervisor or manager who leads a team comprising staff members of different generations. Or any team member who is being primed for a management position.
Topics
- Identifying the Generations
- Baby Boomers, Generation X, Generation Y
- What has influenced each Generation?
- What were their influences
- How were they raised?
- Beliefs and Vales of the Generations
- Understanding what they want in the workplace
- What drives them?
- Desired workplace environment?
- Organisational Culture?
- Understanding Human Behaviour and Motivation
- Human Behaviour and key drivers
- Understanding Human Motivation
- Motivation and Communicating with each Generation
- Understanding others
- Effective Communication
- Breaking through the generation barriers
- Attracting and Retaining Gen X,Y and Baby Boomers
- Why they leave?
- Attracting a diverse workforce
- Retention strategies for the generations
- Building a Multi Generational Workplace
- The value of diversity
- A culture that fits the generations
- Managing Diversity in the workplace
- Managing a diverse workforce
- Take home strategies for building and embracing diversity
Booking Enquiry
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