Relationship Management

Take your understanding of people and relationships to a higher level with this three day course. It is squarely targeted at experienced sales people to help develop communication and relationship building skills to encourage more frequent and reliable business.

World Class Training

In almost all selling situations today, the customer has a choice of supplier. To differentiate you, your company, and your product, relations are always important. They are even more important for the buyer, when your product is strategic for their business.

Trust takes time to build, and today's sales professional needs to understand trust at a number of levels. First, from the perspective of the individual (him/herself). Second in terms of the relationship he/she has in relation to the customer. Third, from a business-to-business basis.

Learning Outcomes

In this workshop, you are going to discover a great deal about yourself, using the Johari window and the DiSC Personality Profiling Tool.

• Understand the role of relationships in a selling environment.
• Learn to adapt your selling style to increase your effectiveness.
• See yourself as others see you
• Understand the benefits and process of networking.
• Receive in-depth feedback from the group you have worked with.

Who Will Benefit

Experienced sales executives from any area of industry or commerce who have experience in selling and who have a good understanding of basic selling skills and techniques.

Assumed knowledge level is equivalent to having attended one of Ron Pollak Training's foundation sales courses or their equivalent.

Attendees will need both the ability and the personal motivation to develop fully as a sales professional.

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