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Selling 1 - Foundations

Course Duration: 3 Days


 

A course designed for new and experienced sales people. It covers all the essential sales skills and know-how to give each and every participant the confidence to be comfortable and successful in selling.


World Class Training

It's no secret that sales and selling has changed in recent years. Customers and sales staff alike are all working harder, with more responsibilities, choices and pressures. Customers need to trust the people that they are working with - particularly their suppliers. They look hard for value, and even harder for a sales person with whom they can develop a relationship built on trust and competence.

This sales training workshop is built on Ron Pollak Training's PAYBACK selling model, and is designed to help participants become comfortable and skilled in selling. It covers all the basics of selling and helps participants understand the process of finding new customers, using the phone to save time and increase effectiveness, as well as recording their own tailored account plan.

Learning Outcomes

  • You will know your sales process and how this relates to the buying process.
  • You will be able to build trust and develop it throughout your selling.
  • You will understand the role of a sales person.
  • You will have the skills to:
    • plan,
    • research,
    • open a call,
    • identify needs,
    • devise a solution,
    • present your solution,
    • deal with a range of objections,
    • close the sale with confidence, and
    • keep the customer after the sale has been made.

Who Will Benefit

New and experienced salespeople from any type of selling background. Also, management or non-sales personnel requiring a greater sales awareness.

Topics

  • Present a Sales Solution BSBSLS403A
  • Definitions
  • Preparation
  • Understanding Sales and Selling
  • Defining the Sales Process
  • Sales Curriculum
  • The Power of the Mind
  • Acquiring Trust & Rapport
  • Building Trust
  • Building Rapport
  • Initial Impressions of Others
  • The First Impression Statement
 
  • Your Investigations
  • A Question
  • Kipling questions
  • Uncovering needs and wants
  • Building & Presenting Your Solution
  • Solving
  • Remember the 'Rule of 3'
  • Selling the Value
  • Presenting the Solution
  • Preparing for a Sales Presentation
  • Closing
  • Closing Tactics

Related Courses

On this three-day course you will cover competencies from a unit of Certificate IV in Business Sales BSB40607* and Certificate IV in Business Administration BSB40507* - Sales Stream (BSBSLS403A – Present a Sales Solution).

Your learning can be converted to become part of these nationally-recognised qualifications. Upon completion, participants of Selling 1 - Foundations have the option to be assessed in these competencies by a fully qualified trainer and receive a Statement of Attainment as a nationally-recognised record of your achievement. In this way your learning will count towards the full Certificate IV qualification if you should wish to complete it at a later date.

Note:  If you are eligible, your employer could receive a rebate on the cost of your completion of Certificate IV.


Need something more specific? Call 1300 POLLAK to discuss a tailored course for your team, business or organisation!

 



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